Contact Us

Have a question about our recliners, sofas, or your order status? We are here to help! At ikakoshome, we pride ourselves on providing exceptional customer service and ensuring your home shopping experience is seamless.

Please feel free to reach out to us through any of the following channels, and our dedicated support team will get back to you within 24–48 hours (excluding weekends and public holidays).

📩 Customer Support

  • Email: support@ikakoshome.com (For order modifications, tracking inquiries, or return requests, please include your Order Number for faster processing.)

🕒 Service Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)

  • Saturday – Sunday: Closed

🏢 Business Entity Information

(To comply with international commerce and advertising regulations, our official corporate details are listed below)

  • Company Name: IKAKOS CO., LIMITED

  • Business Registration Number: 79518886-000-01-26-2

  • Corporate Address: UNIT 18, 8/F, PETER LEUNG IND BUILDING, 103 WAI YIP STREET, KWUN TONG, HONG KONG

Please Note: The corporate address listed above is NOT a return address. Any packages sent to this address will be rejected. For furniture returns, please contact our support email first to receive the correct US third-party logistics (3PL) warehouse address and a prepaid return label.

💬 Drop Us a Message

You can also fill out the contact form below with your details and inquiry. We look forward to hearing from you!